I hope you had a lovely Christmas. With the amount of orders we got through, even on Boxing Day, there will have been some lovely decorations on display. If you are still waiting for yours to arrive, we had a couple en route and a big Royal Mail collection this morning, so they will be with you soon.
This time between Christmas and New Year is always when I think about which direction to go in, and thanks to our lovely online customers I know we need to build on what we’ve achieved in 2023. While we will still be doing Christmas markets, they can be very unreliable financially and involve a high cost not only in stall fees but transportation and time. We are also getting older, and health concerns mean we need to use our energy in a more efficient way.
Reflecting, as most people do with a new year arriving, I’m a little cross with myself for not being more visible online in previous years. We’ve doubled our online sales in 2023 thanks to all of you and a little ‘let’s just do it’ self belief. After approx 14 years of trading where would we be now if I’d thought that sooner?
The focus for 2024 will be on service. I want to provide you with a lovely experience when buying from us, so I am going to build on the way we package and ‘thank’ our customers when they order online. It’s exciting and there’s lots on my to do list already.
We will be ordering stock at the end of January and already have a small wish list (including dinosaur decorations). Now is the time to let me know if there’s something you just haven’t been able to find.
Our 30% off store wide sale continues until the end of 2023 so there’s still t8me to grab a Christmas bargain. I usually restock the more popular decorations so don’t worry if you miss out this time.
Cari xx
